Shipping Policy

How to order


Creating an order

  • After selecting your beers, click on the cart icon in the top right corner of the webshop and if everything is as you selected, click on Checkout.
  • If you have received a coupon, click on the “Click here to enter your code” link in the upper part of the screen and then (after entering coupon code) click on the “Apply coupon” button.
  • After that you’ll need to fill out your billing and shipping address. Delivery fee will then be calculated.
  • If everything is as you selected, click on “Place order” which will redirect you to the authorization site where you’ll need to enter Cardholder personal info. After everything is filled, click “Pay”.
  • And that’s it, you successfully placed your order.

Payment methods

  • We accept payment with these credit/debit cards (Mastercard, Visa, Diners, Discover, American Express). All payments go through WSPay websecure payment gateway.

Promo codes

  • After subscribing to our newsletter, you will receive a coupon code for 25% off on your first order.
  • You can use that coupon (and any other coupon you receive from us) by clicking on the “Have a coupon? Click here to enter your code” link in upper part of the Checkout page and enter your coupon code.

Minimum order

Our minimum order is 1 whole box of 12 cans.

Larger orders

The maximum order on our webshop is 4 boxes. If you want to order more than that, it’s best to contact us at sales@hvarbrewingco.com

Order Issues

Faulty item – expiry date

All Hvar Brewing Co  beer is dated when it is packaged. The package date is printed on the bottom of our cans. If you found out of date beer in your order, please contact us at sales@hvarbrewingco.com .

Damaged item

Quality is incredibly important to us, and we definitely want to hear about any possible issues with the delivery. Please contact us with the photos of damaged cans at sales@hvarbrewingco.com  so that we can check in with our courier.

Wrong item received

You received an item you didn’t order? No problem, we’ll remedy that as soon as possible, just contact us at sales@hvarbrewingco.com .

Amending and Cancelling an order

You put your old address in your order or just decided you’ll switch to water? Feel free to contact us at sales@hvarbrewingco.com. Just a heads up, we are really quick with processing your order so you usually have about 24 hours to react or until you receive confirmation for processed order.

Technical issues

If you are experiencing some technical difficulties on our website, please let us know at sales@hvarbrewingco.com .

Delivery

Croatia

For domestic deliveries we work with the courier firm https://www.in-time.hr/ – you will receive a tracking number from them as soon as they pick up your order.

European Union

We offer courier delivery to the following countries:

  • Austria
  • Bulgaria
  • Belgium
  • Croatia
  • Czech Republic
  • Denmark
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Netherlands
  • Estonia
  • France
  • Latvia
  • Lithuania
  • Luxembourg
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Spain (including Ibiza)
  • Sweden

After we have dispatched your order, you will receive a tracking number from the delivery courier and link to a website to track your delivery. If you are not at home on delivery, the courier will leave a note with a contact phone number to rearrange a free second delivery.

https://www.dhlparcel.be/en/consumer/faq

The final destinations dictate how long does it take to delivery parcel. To find out, you can use transit time road freight.

https://www.dhl.com/hr-en/home/our-divisions/freight/transit-time-road-freight.html

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